The Institute

Front Desk Agents Online Training

Boost your hospitality team’s customer service skills! Join our intensive online training designed for front desk agents and frontline staff. Participants will learn how to welcome guests professionally, manage check-in/check-out, handle challenges with confidence, and create unforgettable guest experiences. Perfect for hotels and hospitality organizations looking to elevate service

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Front Desk Agents Online Training

Hotel Rooms Division Management Online Training

Take the next step in your hospitality career with our flagship course in Hotel Rooms Division Management, designed for aspiring hotel managers, supervisors, and front desk leaders. This comprehensive online program provides in-depth knowledge and practical tools to help you oversee and optimize one of the most critical departments in any hotel—the Rooms Division – the heart of hotel management.

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Hotel Rooms Division Management Online Training